Returns

Returns

Policy
If you are not satisfied with your Occles for whatever reason you have 14 calendar days to return an item from the date it was shipped from our warehouse.

To be eligible for a return, your item must be unused and in the same good condition it was received.

Your item must be in the original packaging and undamaged.

Your item needs to have the receipt or proof of purchase returned with the goods.

How To Return Your Item
To return, please email info@occles.co explaining the reason for returning the item.
If a return is agreed you will be sent via email an Return Merchandise Authorisation (RMA) number. No returns are accepted without an RMA number.

Refunds
Once the item is received back the item will be inspected in accordance with the returns policy.
On approval of the refund, a credit will be issued for the full amount to the credit card provided at the original method of payment.
An email notifying you a credit has been issued will be provided on the day it has been actioned. Should a dispute arise providing a credit, you will be notified by email.

Shipping
Occles will not be held responsible for paying shipping costs on returned item’s.

Contact
If you have any questions on how to return your item please contact us via this link